What is carrier Hub on Android? Resolve Processing Request Error

What is carrier Hub on Android
What is Carrier hub

carrier Hub– have you ever heard of the word? What is carrierhub, and what is the main role of this tiny app on your Android smartphone? How to resolve the common carrier hub errors. Is it safe? And can I uninstall carrier hub? Let’s dig for the answers.

What is carrier hub?

Carrier Hub is a pre-installed system app on Android phones using T-Mobile network with One Plus, Samsung and other Android devices. This is crucial tool to run the voice over Wi-Fi and managing communication and network-related tasks.

It’s a part of Android firmware that locks the Android smartphone to be used with a specific carrier provider. That technology is introduced by Android devices operating on Sprint, T-mobile or Verizon. Each carrier provider has it’s own SIM locking system using UICC(Universal Integrated circuit card) and it’s called carrier Hub.

Another role of the app is to ensure the seamless processing of requests with carrier networks, making it an indispensable component of your Android phone. The app links an Android device and secure wireless networks, particularly designed services for T-Mobile users.

Key Functions of Carrier Hub:

  • Voice over Wi-Fi (VoWiFi): Allows calls over Wi-Fi when cellular signals are weak.
  • Network Configuration: Ensures your device settings align with carrier requirements.​
  • Software Updates: Manages and applies carrier-specific updates to your device.​

Difference Between Carrier Hub and Carrier Hub Magenta

There are two versions of the app:

VersionNetwork Used OnPurpose
Carrier HubSprintVoWiFi, Diagnostics, Network Sync
Carrier Hub MagentaT-MobileSame features, just T-Mobile branded
Carrier Hub Vs Carrier Hub Magenta

Is Carrier Hub Required?

As we discussed above Carrier Hub is an essential app for your Android device that enables voice-over Wi-Fi features with some specific Carrier providers.

So, so if you are using carrier service from Sprint/T-mobiles, then yes, it’s an important part of your Android device and you should never try to remove or uninstall it. As it doesn’t use enough resources on your Android device to impact the performance or battery life of your smartphone.


What type of permission carrier Hub uses?

If you are using a mobile device with Sprint, T-mobile or Verizon chances are your smartphone has carrier hub installed on it by default.

Here are the permissions carrier hub main use on your Android phone;

Carrier Hub App Permissions:

PermissionPurpose
LocationRequired for VoWiFi and network coverage optimization
PhoneManage call logs and improve call quality
StorageSaves logs and network settings
Network AccessSynchronizes data with carrier servers
Wi-Fi ConnectionMaintains stable VoWiFi connection

Pros and Cons of Carrier Hub

Pros:Cons:
Improves network performanceCan cause battery drain
Enables VoWiFi on supported carriersGenerates persistent notifications
Pre-installed by carriers for ease of setupNot easily uninstallable on unrooted phones

Issues Caused by Carrier Hub App

The app generally stays undetected on your Android device and doesn’t cause any anomaly with the simple operation of your device.

But users have reported carrier hub app causing some issues like battery draining and high data consumption.

Below is the list of some common issues you might have experienced if your Android has carrier Hub installed on your phone.

High Data Consumption: Has the app keeps running in the background and uses mobile data to fetch the services. Users have reported a high data consumption by carrier hub by the app as compared to other apps on Android.

Battery Draining: people have also reported some battery draining issues caused by carrier hub after installing it on their Android smartphones.

However, there is no clear evidence or report about the battery draining. But still, there are thousands of users reporting the fast battery draining caused by the app.

CPU Usages: Also there are hundreds of users who have reported the performance issues caused by carrier hub. Users have reported the app using the CPU in the background causing the phone to freeze or lag.

Unwanted Notifications: Frequent alerts like “MCM client requests are processing.”


Carrier Hub Processing Requests Notifications

Resolving MCM client requests processing

Users have reported getting the “MCM client requests processing.” notification while making calls, send text or use mobile data network. Unfortunately, during these processing requests, your phone may experience disruptions in its ability to function properly for calls, texts, and data.

These MCM Client notifications often arise due to factors like slow network connectivity, difficulty connecting with network towers, or bugs within apps that require updates.


Common Notifications: What is “MCM Client Requests Processing”?

This appears when your phone is trying to sync with carrier services. It can be caused by:

  • Weak signal or network tower issue
  • App bug after update
  • SIM card not syncing properly

The error may surface more frequently if you are traveling or using your device in a low reception area. One easy method to resolve the issue is to switch to another network(which I guess is not possible for most of the users).

Another practical method is to disable these notifications by accessing settings, navigating to the app manager, and locating the Carrier Hub app. Here you can simply toggle off all the notification to prevent it from showing the error pop-up or notification.


Carrier Hub App Not Responding

Crashing of Carrier Hub or app not responding are a few errors users have reported on different forums and discussions on the internet.

You might have noticed here career Hub app not responding to pop-up messages while restarting your device. The error however goes away once the device is registered to the network.

But if you are still getting the error. Then here is the troubleshooting you can follow to fix the error;

  1. Go to settings > apps.
  2. Tap on career hub.
  3. Tap on Storage > clear cache.

Restart the device and see if the problem is gone. Also try to clear data if you are still getting the same carrier hub has stopped or carrier hub not responding error frequently.


Is Carrier Hub a spy app?

Yes, Carrier Hub is safe and not a spy app. It needs access to location, phone, and storage to work with the carrier’s services, especially Wi-Fi calling. However, if you’re on a different network, it’s not essential and can be disabled.


Can I Uninstall career Hub?

Carrier Hub is pre-installed on some devices and it is not possible to uninstall it completely. But, you can uninstall the app by rooting the device.

However, it is not recommended to uninstall it as it may cause some anomalies. Still, if you are concerned about the issues caused by the app, you may consider disabling it.


How to Disable the Carrier Hub App?

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the Ellipsis icon (three vertical dots in the right corner).
  4. Tap on System Apps.
  5. Find and tap on the Carrier Hub App.
  6. Finally, tap on the Disable icon to disable it completely.

How to uninstall carrier Hub?

carrier hub is an essential app for making wifi calls on your Android devices. So, it is not suggested to attempt to uninstall the app. Still, here are some methods you can use to uninstall the carrier hub completely.


uninstall carrier Hub using ADB

  1. Go to Settings > System > About phone.
  2. Tap the build number 7 times to activate Developer Options.
  3. Now open Developer Options; it should be available in your main settings menu.
  4. Once opened, Turn on USB debugging.
  5. Download ADB on your PC.
  6. Extract the ZIP file into a folder.
  7. After extracting, open that folder.
  8. Press and hold the shift button and right-click in a blank area.
  9. Click on “Open Powershell window here.”
  10. Enter adb devices command.
  11. Connect your Android device to the PC using a cable.
  12. Run the command
adb shell pm uninstall --user 0 com. Sprint.ms.smf.services to remove the app. 

uninstall carrier Hub using System App Remover

  1. Download and install the System App Remover from here.
  2. Launch the app, search for the Carrier Huband check the box next to it.
  3. Tap on the uninstall button to completely remove the app.

Note: System app remover requires root access to your device; if your device is not rooted, you can follow the guide here to know more.


FAQs

Do I really need Carrier Hub on my phone?

If you’re using a phone with T-Mobile or Sprint, then yes—Carrier Hub helps your phone connect better with your network. It’s basically a helper app that keeps your network running smoothly in the background.

Why does Carrier Hub keep running in the background?

It continuously checks and syncs with the network for updates and diagnostics.

What is Carrier Hub Magenta used for?

It enables VoWiFi and carrier syncing on T-Mobile devices.

Can I delete Carrier Hub without rooting?

Yes, using ADB commands.
Q: Does Carrier Hub slow down my phone?
A: Sometimes. Especially on low-end devices with limited memory.

Is Carrier Hub free?

Yes! Carrier Hub (including Carrier Hub Magenta for T-Mobile users) is completely free. It comes pre-installed on many phones and you don’t have to pay anything to use it.

Final Words

While Carrier Hub serves important functions for certain users, it’s essential to assess its impact on your device’s performance. If you experience issues, consider the steps above to manage or remove the app.